PS5 Not Connecting to Internet - Here's What You Can Do

PS5 Not Connecting to Internet - Here's What You Can Do

Sony’s newest gaming console, the PlayStation 5 (PS5), has gained a lot of buzz in the gaming world. The PS5 has elevated to a favored option among gamers around the world because of its robust technology and excellent graphics. The PS5, however, can occasionally experience connectivity problems, such as being unable to connect to the internet, just like any other electronic device. Particularly for gamers that depend on the internet to play their preferred games online, this problem might be aggravating.

Please know you are not alone if you have trouble getting your PS5 online. Several factors may be at play from old firmware to flawed network settings, and many people have reported experiencing similar issues.

In this article, we’ll look at some of the typical reasons why your PS5 not connecting to internet and provide you with step-by-step directions on how to troubleshoot and fix the problem.

Common Causes of PS5 Not Connecting to the Internet

There are several reasons why your PS5 not connecting to the internet. You can troubleshoot the problem fast and find a solution if you are aware of the typical reasons.

  • Faulty network settings are one of the most frequent reasons for PS5 not connecting to internet. Some other possible reasons can be caused by obsolete firmware, wrong DNS settings, or misconfigured Wi-Fi or LAN settings. Sometimes a faulty ISP or an internet outrage can be the reason.
  • The strength of your Wi-Fi signal may also have an impact on your PS5 not connecting to the internet. Your console could find it difficult to establish a reliable connection if the signal is too weak. Also, certain NAT-type restrictions may make it impossible for your PS5 to connect to specific online services or games.
  • Firmware issues can cause your PS5 not connecting to internet. If the firmware on your PS5 is out-of-date, it might not support the most recent security patches and protocols that your network needs to connect. Due to this your PS5 may encounter occasional connectivity issues or permanently fail to connect.
  • When too many devices are connected to the home network, then your network capacity is shared among all the connected devices. As a result, your PS5 may not be able to connect to the internet. Try unplugging some appliances from your network and limiting the number of devices connected simultaneously to prevent network overload.

How to Fix the PS5 ‘Cannot Connect to the internet Network’ Error

You can try these troubleshooting techniques to fix your PS5 not connecting to the internet issue:

  1. Restart your PS5 and router: Restart your PS5 and router to improve your network connection and fix any short-term problems.
  2. Verify your network configuration: Make sure your home network is configured properly and your PS5 is ready to connect to it.
  3. Get a firmware update: Ensure your PS5’s firmware is current because out-of-date firmware can lead to connectivity problems.
  4. Restart your router: Your router should be turned off and unplugged for a short while, then plugged back in and turned on.
  5. Change to a wired connection: Try utilizing an Ethernet cable, as a wired connection is frequently more reliable than a Wi-Fi connection.
  6. Modify the NAT type: To get around limitations that can stop your PS5 from connecting to particular online services or games, set your NAT type to Open.
  7. Check your Wi-Fi signal strength:  Verify the strength of your Wi-Fi signal. Your PS5 might find it difficult to establish a strong connection if your Wi-Fi signal is weak.
  8. Contact your ISP: Speak with your ISP: If you’ve tried all of the aforementioned solutions and are still your PS5 not connecting to internet, it’s time to get help from your internet service provider.

Even after trying these procedures, if your problem persists, then you may need to try the following advanced solutions.

Advanced Troubleshooting

The following are some sophisticated troubleshooting techniques to try:

  • Port forwarding: Unlock the ports on your router that the PS5 needs to use to access online services or games (port forwarding).
  • DNS settings: To utilize a different DNS server, try modifying your DNS settings.
  • Factory reset: A factory reset will clear all of the data on your PS5 and return it to its default settings.
  • DMZ: Place your PS5 inside a DMZ to allow it unfettered internet access.
  • UPnP: To automatically open ports for the PS5, turn on Universal Plug and Play (UPnP) on your network.


Although connectivity problems with your PS5 can be annoying, they can be quickly fixed by following basic troubleshooting procedures like restarting your router and console, checking your network settings, and updating software. Further troubleshooting techniques like port forwarding or modifying DNS settings might be necessary if these methods didn’t work. It is always advisable to seek expert assistance for a guaranteed solution.

Keep exploring gamingmet for more updates on PS5, PS4, how-to guides, consoles, and more.

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